Getting Started

Effective 5.18.2020:

Student Counseling Services is here to support the campus community during this difficult time. While our university takes steps to keep our community safe through maximizing social distance and remote learning, Student Counseling Services can assist you by calling our center at 515-294-5056.

Student Counseling Services is not offering face to face services during this time of remote instruction. SCS has modified our scope of services during this period to include brief phone consultations, crisis services, and video based counseling sessions. To determine what type of service is the best fit for you call 515-294-5056 Monday through Friday 7:30 am – 4 pm


Student Counseling Services is located on the 3rd floor of the Student Services Building.

We are open from 8:00am-5:00pm, Monday-Friday. We are closed on all university holidays but are typically open during breaks.

To get started with counseling or other SCS services, please walk in during our walk-in hours when you have about 1.5-2 hours of free time.



Our current walk-in hours are Monday, Tuesday, Wednesday, and Thursday, 8:00am-3:00pm. (For students who feel they are in crisis, counselors are available during any of our open hours: Monday-Friday, 8:00am-5:00pm.)

We will ask you to provide us some information prior to seeing a counselor; this typically takes 20-30 minutes. After you have finished the paperwork, one of the on-call counselors will review it prior to meeting with you. You will then meet with a counselor for 15-20 minutes. During that time you will be asked questions about what has brought you to SCS and clarify information from your paperwork. By the end of your initial walk-in, your counselor will make a recommendation to meet your unique needs. We offer a variety of services at SCS as well as assist with connecting you to campus and community resources that will best meet your needs.

What to Expect During Your Initial Meeting

You will be meeting with a counselor for 15-20 minutes. We will ask you questions about your current situation and safety. Please understand that today’s brief meeting is not a therapy session. The purpose is for us to understand your needs, so that we can refer you to appropriate resources such as groups and/or workshops, brief therapy here, or referral to an outside counseling agency. Because of the brief nature of today’s meeting, the counselor will focus on your most urgent concerns.

Student Counseling Services (SCS) is committed to offering students the best possible service and will discuss those options that we believe will best meet your needs. Thank you!