Let’s Talk

Let’s Talk Sessions are only available during Fall and Spring academic semesters. Please use SCS walk-in services during academic breaks and the summer term.

What is Let’s Talk?

Let’s Talk is a counseling center outreach program designed to engage students who would not otherwise come to counseling due to stigma or other barriers by providing informal walk-in consultations outside of the counseling center on campus. Staff hold confidential consultations at The Multicultural Center Monday and Thursday. Students are encouraged to drop by and talk about whatever is important to them, much as they might talk with a TA, residence hall director or academic adviser.

Speaking with a Let’s Talk staff member can provide insight, solutions and useful information about other resources.

Let’s Talk consultations are:

  • Free
  • Confidential
  • No appointment necessary
  • Monday and Thursday: 1 – 3 pm at the Multicultural Center in the Memorial Union, Reflection Room #1

This Semester’s Let’s Talk Staff are:

Shuyi Liu
Kaitlyn Burke






Let’s Talk FAQs

What is Let’s Talk?

Let’s Talk is a program that provides easy access to informal confidential consultations with staff members from Iowa State University’s Student Counseling Service (SCS). Staff hold walk-in hours at the Memorial Union in the Multicultural Center Reflection Room #1 Monday and Thursday. You do not need to make appointments or pay any fees to use this service.

What happens during a visit to Let’s Talk?

Let’s Talk appointments are first-come, first-served. Usually there is not much of a wait. There will be a sign indicating whether or not the current Let’s Talk staff member is currently meeting with a student. The staff member will listen closely to your concerns and provide support, perspective and suggestions for resources.

Where and when can I visit Let’s Talk?

You can visit with a Let’s Talk staff member at Multicultural Center on the 2nd floor of the Memorial Union  in the Reflection Room #1. Please see our hours for this semester’s times.

How is Let’s Talk different from being seen at SCS?

Counselors at Iowa State’s Student Counseling Services provide ongoing counseling, which usually consists of weekly 45-50 minute appointments. Let’s Talk is not formal counseling: it is a drop-in service where students can have an informal consultation with a staff member from time to time.

Who should visit Let’s Talk?

This service is open to all Iowa State University undergraduate and graduate students. Let’s Talk is the best fit for the following people:

  • Students who are not sure about counseling and wonder what it’s like to talk with a counselor
  • Students who are not interested in ongoing counseling but would like the perspective of a Let’s Talk staff member
  • Students who have a specific problem and would like someone with whom to talk it through
  • Students who have a concern about a friend and want some thoughts about what to do

I think I have a problem that could benefit from counseling, but I don’t know anything about the counseling process. Would going to Let’s Talk help me figure out what to do?

Absolutely. The staff member will talk through your issue with you and help you determine the best way to get help. If you feel comfortable with the staff member, it may possible to meet with them at the Student Counseling Service for ongoing counseling.

I had a walk in appointment at SCS and spoke with a counselor. They told me it would be between 1 to 2 weeks before I had my first appointment. Can I stop by Let’s Talk in the meantime?

If you believe you need to be seen sooner than when you are connected to a counselor, it’s best to call SCS directly and explain your situation.

I spoke with a counselor at SCS and they recommended a referral for a therapist in Ames. Can I visit Let’s Talk instead?

Since regular counseling visits are not available at Let’s Talk, following up with the referral is a good idea. Unfortunately, SCS cannot provide ongoing counseling to every student who requests it.

I am currently seeing a counselor at SCS, and I am not happy with how things are going. Can I talk with someone at Let’s Talk instead?

The best thing to do in this situation is to talk directly with your counselor. Counselors are eager to get your feedback, positive or negative. Often, an honest conversation about your concern helps smooth out any wrinkles. If, after talking with your counselor, you prefer to transfer to someone else, just ask your counselor directly, either in person or by e-mail.

Let’s Talk visits are confidential. Are there any limits to confidentiality?

Conversations with Let’s Talk staff members are confidential, with a few very rare exceptions. Staff members may need to share information in an emergency when there is an immediate threat of harm to self or others. Staff members are required by law to report when a minor, elderly person, or someone otherwise incapacitated and unable to act on his/her own behalf is being abused. Let’s Talk staff members keep brief written notes of their contacts with students, and in the event that there is an emergency or a student is referred to SCS, other SCS staff may see these notes. Finally, these notes can be released in the unlikely event of a court order. Let’s Talk visits are never noted on a student’s official university record.

We don’t want anything to be a barrier to students accessing help. If you have further questions about confidentiality, we encourage you to discuss them with a Let’s Talk staff member.

I’m currently in crisis and need to talk to someone right away. Should I go to the next available Let’s Talk session?

No, Let’s Talk is not set up to help students in crisis. Instead, we recommend you call SCS for immediate support (515-294-5056) or dial 911 in an emergency. SCS has walk-in hours for crisis appointments Monday through Friday, 8am-5pm on the 3rd floor of the Student Services Building. The 24-hour national crisis number is 1-800-273-TALK (8255) or you may wish to text the national Crisis Text Line at 741741.

What else do I need to know?

Although Let’s Talk staff members are professionals, Let’s Talk is not a substitute for psychotherapy or formal counseling and does not constitute mental health treatment. Let’s Talk staff members provide informal consultations to help students with specific problems and to introduce them to what it’s like to speak with a counselor. Your Let’s Talk staff member can help you determine whether formal counseling at SCS would be useful for you and, if appropriate, assist you in scheduling an appointment.